How to Choose the Right Hot Water System for Townsville’s Tropical Climate
Hot water is the second-largest energy guzzler in the average Australian home, so picking the right system is important to make sure your power bills don’t spin out of control. To help you make the right decision for yourself, we have broken the process into eight simple steps: Let’s walk you through each of these steps to ensure you select a system that’s reliable, cost-efficient, and correctly sized to meet your family’s hot water demand. Step 1: Use Your Current System to Narrow Your Choices Looking at your existing hot water system helps you narrow down your options before you start comparing models. First, note the type of system you’re using now, like electric, gas, solar, or heat pump: If you’re happy with its performance, a like-for-like replacement is usually the simplest choice because it works with your existing power supply and plumbing. But if running costs or efficiency have been an issue, this is your cue to consider upgrading to a different system type. Next, check the age of the unit on the manufacturer’s label: Systems nearing the end of their typical 10-year lifespan are usually better replaced than repaired. At this point, it’s better to upgrade to a more efficient option because you’re already planning a full replacement. Yes, it will cost more due to new wiring or plumbing, but it’s often worth it for long-term savings. Finally, look at the size and position of your current system: This tells you what capacity works for your household and whether a new system can fit in the same location. If your hot water demand has increased or the space is limited, this can guide you towards a larger tank, or a continuous flow system for a compact upgrade. By understanding what your current system does well, and where it falls short, you can confidently choose between a simple replacement or an upgrade that better suits your home and lifestyle. Step 2: Pick the Most Efficient Energy Source Hot water can use around 25% of household energy in Townsville, so picking an efficient energy source to heat the system is one of the simplest ways to lower your bills. Heat Pumps A heat pump is a reversed air conditioner. Instead of releasing heat like an AC unit, it pulls heat from humid, tropical air to warm your water. In Townsville, the air is always warm enough, averaging 25 to 31°C, to provide free heat even in the middle of the night. This constant warmth allows them to stay at maximum efficiency 365 days a year. Solar PV Synergy If you have solar panels, you should be using your own energy. Instead of selling your extra solar power to Ergon Energy for a small 8.6-cent credit, you can use that energy to heat water during the day and store it for use at night. Using your solar power this way is much smarter than buying expensive electricity at 33 cents from the grid at night. Gas Systems Gas units are a great option if your home already has a natural gas connection, as these units provide endless hot water. But if you rely on LPG cylinders for the gas supply, which are twice as expensive as piped gas, it won’t be a good option anymore. Plus, you’ll have to pay for bottle rental and delivery, which adds further to the cost. Electric Storage Electric storage is often the best choice for emergency replacements if you are on a tight budget. These units are the cheapest to install but the most expensive to run. If you choose this energy source, ask your plumber about connecting the unit to Ergon’s Tariff 33. It’s a dedicated economy circuit that supplies cheaper power for about 18 hours a day. This keeps running costs down without the higher upfront price of other systems. Step 3: Choose Between Tank and Tankless Systems In Townsville, your choice usually comes down to two options – a big storage tank or a compact on-demand system. Each has a different impact on your water pressure and your electricity bill. Storage Tank Systems A storage tank is like a giant thermos. It keeps a large volume of water hot and ready for you to use. This is the most common choice for large families because it handles the morning rush very well. If you have two showers running at the same time while the washing machine is on, a storage tank provides the best water pressure across all your taps. Choose a tank system if you are on Ergon Energy’s economy tariffs. These tariffs offer significantly lower electricity rates. The tank heats the water during those low-cost windows and then retains it for later use. Please note that these systems lose heat when water sits idle and use extra energy to reheat it, which raises your bills. And once the tank runs out, you’ll need to wait for it to heat up again. Continuous Flow (Tankless) Systems Continuous flow systems do not store any water. Instead, they heat the water through a small coil as soon as you turn on the tap. In Townsville, these systems are very efficient because our “cold” water is not exactly freezing cold, so the unit doesn’t have to work as hard to heat it. The downside is they can struggle with pressure if several taps run at once – your shower might lose flow if someone starts the laundry. For smaller households, a continuous-flow system is a space-saving win that delivers endless hot water on demand and ensures you only pay to heat what you actually use. Step 4: Understand Your Household’s Hot Water Demand Getting the size right of your hot water system is super important because, To find the ideal size, a good starting point for storage tanks is to allow for 50 litres/person/day of hot water. This covers average showers, doing the dishes, and general cleaning. Beyond just the number of people, you need to look at how your family actually uses


